You are responsible for the items during your rental period. It is very important that you inform us of any problems that you are having with our inventory as soon as possible. Items returned damaged or lost items will be charged at full replacement value to the credit card on file. This charge is in addition to the rental charge.

If you take a rented item out of your town of renting (the town you had it delivered to) and it becomes damaged you are responsible to get it back to the rental location. In this case BebeBundle is not responsible to replace the item or for any reimbursements.

Find our delivery zip codes here: 

34201, 34202, 34203, 34205,34207, 34208, 34209, 34210, 34211, 34215, 34216, 34217, 34228, 34229, 34231, 34232, 34233, 34234, 34235, 34236, 34237, 34238, 34239, 34240, 34241, 34242, 34243, 34275, 34284, 34285, 34292, 34212, 34293

Where possible we will work with you to be where you need us when you need us. You will be given a 1 hour window for delivery and pickup.

Yes you will need to be present at the time of delivery.

Please add our email address (info@bebebundle.com) to your safe receiver list to make sure you receive our confirmations and delivery notification.

For same day extension we will apply a $15 fee or $25 if the driver is already there.



Cancellations


For cancellations up to 2 weeks before delivery there will be a 10% cancellation fee. For the 2 weeks prior to the delivery date there is no refund, except possible delivery fees. If you need to cancel, please call us as soon as possible. Any differences in this policy is at the discretion of the owner. Store credit may be offered under certain circumstances. Cancellations sent in after hours will be treated as next day's business and are not finalized until you have been contacted by an associate.



BebeBundle reserves the right to cancel any order or deny services to any customer at any time. If an order is cancelled by BebeBundle a complete refund will be given and customer will be notified by email.



BebeBundle reserves the right to make changes to these policies without notice.



There will be a minimum $25.00 fee assessed to swap items due to the following reasons:

• There is nothing wrong with the item, you simply want to replace it with another option.
• Due to damage to items caused by misuse of the product ( this fee does not include the repair / replacement cost of the item, that is charged separately and you will still be responsible for that fee).
• You request to swap item(s) stating that the item is damaged or malfunctioning and the item is tested and proven that there was no damage / malfunction of the item.

If an item is delivered damaged or unusable it is the customers responsibility to notify us immediately and email a picture of the damaged item, so we can swap out the item ( at no charge ).

After 48 hours of rental start date customers will assume all responsibility of any items returned damaged and be required to pay a swap fee ( if requesting a swap ) and repair and /or replacement cost for the item.

BebeBundle reserves the right to change / waive these fees based on each customer's specific situation.

WEATHER

The weather is beyond our control and we do not offer refunds for items you cannot use due to the weather. In case of a Hurricane and a Mandatory Evacuation Order is issued for the area you are staying – we will offer an in-store pro-rated credit based on the amount of time remaining on your rental. NO REFUNDS DUE TO WEATHER CONDITIONS OR ANY OTHER CONDITIONS BEYOND OUR CONTROL Thank you!



Due to the unpredictable nature of natural disasters and unexpected closures, we are unable to process refunds during such events. In the event of a cancellation, refunds may be delayed for up to six months or customers will have the option to receive a full reschedule credit instead. The credit will not expire and can be used for any items totaling the amount of the original order. Thank you for your understanding.

Use of Credits: Credits can be used for any items and any dates, however if you place an order with a credit and cancel that order you can not be refunded to your credit card and depending on the timing of you cancellation (if less than 2 weeks notice) than the credit will not be transferable.

Taking items out of town


If you take a rented item out of your town of renting (the town you had it delivered to) and it becomes damaged you are responsible to get it back to the rental location. In this case BebeBundle is not responsible to replace the item or for any reimbursements.



We offer Free delivery on orders over $150. Any orders under $150 have a $20 delivery fee.

Every item is sanitized and safety-checked before delivery.